Please note that we are a small business and do not have the shipping and administration capacities of large online companies. This means that, in rare exceptions, there may be delays in production.

We also ask you to refrain from ordering "to try on" items, because every return means manual effort for us, generates costs and pollutes the environment.

We ask for your understanding <3

Shipping usually takes place within 5 working days .

Delivery time of DHL packages:
within Germany usually 2 working days ,
within the European Union 7-10 working days.

We ship to the following countries and regions:
Germany, Austria, Switzerland, European Union, UK, USA, Canada, Japan, Norway, Mexico, South Africa, South Korea, United Arab Emirates.

Of course, you can return or exchange your order within 14 days of delivery .

To return a product please send an email with your order number to:
returns@laluma.store

Then send your package directly to:
LALUMA
Sonneck 61
63762 Großostheim
Germany

The refund will be processed within 3 working days of receipt of your shipment.